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FREE standard delivery on all orders over £30| FREE Click & Collect from your local store*

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I'm already registered with another Waitrose website

I have an existing account with Waitrose


If you have an existing account for Waitrose Cellar, Waitrose Florist or Waitrose Gifts, you can continue to use your login details to access your account on this website, Waitrose Kitchen. If you shop for groceries on the Waitrose website, you will not be able to use your existing login on Waitrose Kitchen and you'll need to register which you can do before or during the checkout process.

If you have purchased wine, flowers or gifts previously, simply use your existing email address and password. If you can’t remember your password, you can use the forgotten password link.


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myWaitrose card holders

Register your card:

To register your card with our specialist shops websites (Cellar, Florist, Kitchen, Gifts, Garden and Pet) please follow these simple steps:

1.) Sign in 
2.) Click ‘My account’ 
3.) Click ‘my Waitrose membership’ (on the left hand side) 
4.) Enter the long number on your myWaitrose card

Once you have linked your myWaitrose card to one of our specialist shops you will automatically be linked to them all.
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For more information please read the myWaitrose terms and conditions here.


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Browse without registering

Once you've found the items you wish to buy and have added them to your trolley, you can begin the checkout process. You can go straight to checkout to pay for your goods and arrange delivery. You can also opt to register with us so that you can retrieve your details and chosen delivery address(es) when placing future orders. You’ll be asked to set up a password to access your account.


When you're ready to complete your order, click the ’place order’ button. Within approximately 30 minutes of placing your order, you'll be sent an order confirmation email and during this time you can amend your order such as altering the delivery address, gift message or delivery instructions by calling Customer Care on 0800 188 881 between:


8am and 10pm Monday to Friday
8am to 9pm Saturday
9am to 7pm Sunday


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Get help if you can't remember your password

If you have forgotten your password, simply send yourself a new password.


If you've forgotten your login email address, please contact Customer Care by emailing waitrosekitchen@waitrose.co.uk or by calling 0800 188 881 between:


8am and 10pm Monday to Friday
8am to 9pm Saturday
9am to 7pm Sunday


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